Why choose PennyMac Broker Direct?
Leveraging process elements that have been successfully deployed within our best-in-class operating platform, we can execute with the accuracy and consistency you need to serve your borrowers — on time, every time. With our static service commitments, you can spend more time sourcing new loans versus dealing with the random turn time delays of current loans.
As an approved PennyMac broker, you will be assigned a Broker Operations Manager who will proactively address any challenges or issues you encounter with your loans in process. Your Broker Operations Manager will ensure pipeline surveillance and provide responsive support to keep your loans on track. Support from a technical mortgage expert is never more than a call or click away.
POWER, our proprietary lending platform, gives brokers a better view of the entire pipeline. With real-time updates, notifications, action items and tracking devices, you can give your customers and realtor clients accurate information with a single click.