Lock Desk After Hours FAQ

If you are facing any issues requesting disclosures and/or locking, please follow the instructions below:

URLA Full Disclosure Errors

Proceed with LE Only Disclosure & Lock which will allow you to proceed and preserve pricing.

LE Only Disclosure & Lock

Other Issues with Submitting a Loan for Disclosures or Locking

Please provide the following:

  • Disclosure Fee option (PennyMac default fees or Broker Provided fees)
  • Screenshot of the error you are facing
  • Any missing information to be filled in from the URLA
  • Expected final pricing
expected final pricing

Pricing will only be preserved if all of this information is provided.

Extension requests will be honored as long as they are received by 11:59 PM PST, with a confirmation response sent in the morning.

All other requests will be addressed during business hours.